TERMS and CONDITIONS About DiscSpeed DiscSpeed Pty Ltd. is an importer and reseller of computer hardware, peripherals and related electronic components and accessories. The company was established in 2011 and is based in Midrand, Gauteng Specifications and pricing of goods:- Specifications of goods shown on this web site may differ from the actual article and are subject to manufacturers’ changes without prior notice. All prices are subject to change without notice. All prices exclude VAT. For distribution nationwide, DiscSpeed relies on the services of a courier company. Customers can either use own courier, or DiscSpeed's in either instance, the customers are responsible for the full amount of delivery charges. If customers decide to use DiscSpeed’s courier, they will be asked to pay the delivery charges in advance, as per the courier’s quotation. Refunds and Returns Policy:- Non Refundable Items:- Consumeables Printer Cartridges, Print Heads, Printer Inks, Blank CD's, Blank DVD's, CD and DVD Packaging. These items are not refundable, and non negotiable. Certain Hardware Items will be considered for a refund. Goods returned for credit must be in their original packing complete with all drivers and manuals. DiscSpeed reserve the right to refuse credit for any goods returned not complying with these terms. A 15% handling charge will be levied on all unpopened/unused goods returned for credit, within 7 days from the date of purchase. Goods returned for credit must be accompanied by a copy of the original invoice, Original Packaging, Driver Discs, cabling, and accessories as initiatially supplied with the productr. Goods will not be credited without this. Under "special cirmustances", goods will be credited when returned after seven days or more from date of purchase. There will be a handling charge of 30%, for such used goods in fully working order. Goods returned for credit must be accompanied by a copy of the original invoice, Original Packaging, Driver Discs, cabling, and accessories as initiatially supplied with the product. Goods will not be credited without this. Warranties are null and void on any goods damaged by lightning or power surges. Warranties are null and void on any goods returned with physical damage. No credits will be given on any goods returned with lightning, power surge or physical damage. Unless otherwise indicated, all goods sold by DiscSpeed come with a one year carry in warranty. DiscSpeed does not do on site service. While every effort will be made to attend to faulty goods as soon as possible, we regret that no faulty goods will be attended to immediately. A minimum turnaround time of 24 hours with a maximum time of 72 hours will be the general rule. Goods which have to be returned to local or overseas suppliers will take between one week and six weeks to repair or replace. A minimum charge, which changes from time to time, will be levied on goods returned as faulty, where the fault is found not to have been caused by a product or assembly supplied by DiscSpeed, or where the fault is caused by software. A manufacturer may change specifications and warranty terms for any products at its own discretion and without prior notice. DiscSpeed cannot be held responsible for any loss to any client through a change of warranty terms. DiscSpeed does not accept bank guaranteed, private or company cheques as payment unless the company has been registered as a dealer with DiscSpeed and management approval has been obtained for such payment. DiscSpeed reserves the right to offer limited warranties of less then one year on any or all of its products or components. It is the responsibility of the customer to ascertain the full terms of the warranty of any product they are purchasing prior to acceptance and / or payment of the goods. Goods remain the property of DiscSpeed until fully paid for. Privacy Policy We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes. Payment Options All transactions will be processed in South African Rands (ZAR). No goods will be released until payment has been confirmed as being on DiscSpeed's account. Customers may currently pay by transferring cash or making electronic (Internet) payments into DiscSpeeds’ bank account. Please contact us for our bank details. Customers are requested to fax payment slip with reference number (if any) and their own details clearly stated to 011-318-2052. With the introduction of e-commerce on DiscSpeeds’ web site, customers will be able to pay by PayPal, Visa and Master cards online, using secure pages. Booking of goods Goods may be booked for registered dealers only. The goods will be kept booked for maximum of seven days since the day of the order. Goods paid but not collected, will be kept for the maximum of 30 days from the invoice date. After that the goods will be credited and 15 percent withheld for storage expenses. Late payment of goods will incurr a 15% interest charge. Failure to settle accounts timeously will result in Blacklisting and Legal Action to recoup outstanding funds. All costs will be for the defaulters account.